Answers before materials move.
Find answers to common questions about prices, buying, payments, delivery, and our laundry service.
Browsing & Prices
How do I find what I need?
Browse the catalog by category (pipes, fittings, cement, POP, tools, paint, roofing) or use search. Every product shows its unit, per bag, per length, per piece, so you know exactly what you're pricing.
What does "Ask for price" mean?
Prices for some materials move with the market, so we confirm them live. Tap the WhatsApp button on the product and we'll reply with the current price, usually within minutes during shop hours.
Are the listed prices final?
Listed prices are our current shop prices in GHS. For bulk orders (full projects, sites), message us on WhatsApp, bulk pricing is agreed directly.
Buying & Collection
How do I buy?
Two ways: visit the shop at Lakeside Estate, Community 8 and buy at the counter, or send us your list on WhatsApp and we'll have it ready for you to collect and pay.
Do you deliver?
Yes, delivery around Accra can be arranged when you order. Tell us the site location on WhatsApp and we'll quote the delivery alongside the materials.
Can I reserve materials?
Send your list on WhatsApp and we'll confirm availability and hold fast-moving items for same-day collection.
Payments
What payment methods are accepted?
Cash, Mobile Money (MTN, Telecel, AT), and bank transfer, paid at the shop or on delivery. Every sale gets a printed receipt.
Do you give receipts?
Always. Every purchase is rung through our till system and you receive a numbered receipt, keep it for returns and warranty claims.
Returns & Quality
What if materials are damaged or wrong?
Check your materials at the counter or on delivery. If anything is damaged or not what you ordered, bring it back with your receipt and we'll exchange it.
Do you stock genuine brands?
Yes, Interplast and Sintex pipes, Empire and Ghacem cement, Bolema tools and more. We buy from official distributors.
Laundry Service
Al-Boyut has a laundry?
Yes, a full laundry service (wash, dry, iron, express) runs alongside the materials shop. Drop off your clothes, pay a deposit, and we'll WhatsApp you when they're ready.
How do I track my laundry order?
Your drop-off ticket has an order number, use the laundry tracking page or message us on WhatsApp and we'll tell you the stage your order is at.
Contact & Trust
Where are you located?
Lakeside Estate, Community 8, Accra. Directions are on the contact page, or tap the WhatsApp button and we'll guide you in.
How do I reach you?
WhatsApp is fastest. You can also call, or email info@alboyut.com for formal enquiries and bulk quotations.
Still need help?
Our support team is available Monday through Saturday. Reach out via WhatsApp for the fastest response.